Need Support?

We're here to help.

In addition to the physical servicing for hardware repairs, you have more immediate support options. Get your questions answered by an expert via live chat, email, or even Instagram. From setting up your bike to advice on how to take care of it, Modmo Support has you covered.

Get hands-on hardware support

With over 30 cities covered by our network of mobile service technicians, you're never far from an Authorized Modmo technician. With 50 mobile service centres, we'll come to you and repair your bike for free*if the issue is covered by warranty.

How to Get Support?

There are 3 primary ways to get Modmo support.


We'll ship you replacement component and you can follow our step-by-step tutorial on how to replace it.

Mobile Technicians

One of our 50 mobile servicing units will come to you and repair your bike at your home or office.

Remote diagnosis

Sometimes an issue isn't really an issue. Talk to our technical support and tell us about the issue you're having. Maybe you've just got a screw loose!