You can buy your bike exclusively through our website. 

1st Batch (100 Bikes)  -  September 2020

2nd Batch (1,000 Bikes)  -  October 2020

3rd Batch (1 Million Bikes)  - 😁

You have four options:

1) Pre-Order (Offer ends May 31, 2020)
Pay €99 today to reserve your SAIGON, with the remainder due in June 2020. 

2) 50% Now, 50% Later
Pay €999 now, with the remainder due in June 2020. Get €99 Free Store Credit, Limited Edition Frame Graphics and one MODMO t-shirt.

3) Full Payment
Pay €1999 now. Simple really. Get €199 Free Store Credit, Limited Edition Frame Graphics and three MODMO t-shirts.

4) Monthly Payments
Four equal monthly payments of €500. After your final payment, the bike will be ready to ship. 

By June 2020. We’ll also be in touch to finalize your bike configuration and payment.

Cancel at any time for free prior to shipping, and receive a 100% refund. 

If, for any reason, you’re not completely in love with your bike, return it for a full refund within 15 days of receipt.

Email us at: hello@modmo.io and we´ll take care of you.

Straighten the handlebars, mount the pedals, and enjoy your first ride! 

Every bike is fully assembled and taken for a test-ride before leaving our factory, so it should be perfect. 

SAIGON comes in three sizes. 

Small:  Designed for people between 140cm to 165cm (4.5' to 5.5')
Medium: Designed for people between 165cm to 190cm (5.5' to 6.2')
Large: Designed for people between 190cm to 225cm (6.2' to 7.4')

We're expecting 17kg (37.4lbs). Earlier prototypes weighed just under 15kg, but we’ve since upgraded to a better but slightly heavier battery.

650x40c. 

Our '200km range battery' claim is based on real-life testing... and yes, it really is up to 200km.

Battery range will be heavily based on you and the way you ride. 

Things to consider include: motor power level, rider weight, terrain, outdoor temperature and, of course, battery health.

Our 200km range was based on:

250W motor, power level 2, 60kg rider, 30C temperature and a battery with approximately 20 charge cycles. 

Nothing at all - you’ve still got yourself a great bike. If the battery runs out, or you turn the pedal assist off, you can still ride it as a normal bicycle.

Easy. Set the bike upside down. Locate the lock in the base of the frame. Open the lock. Slide the battery out. Done.

Absolutely. Only your key can access your battery terminal.

SAIGON has a super-reliable and quiet front-hub motor, co-developed by MODMO and our manufacturing partner Aikema.

Many people ask us why a front motor instead of a rear motor.

After factoring in everything, it was clear a front motor was best for SAIGON, for four key reasons:

1) We could use a belt drive and still offer 11 gears (optional upgrade).
2) It allowed us to keep all cables hidden inside the frame. 
3) We fit a 30% larger battery.
4) It made the battery much easier to remove.

The Aikema front-hub motor is 350W (EU) / 500W (US). Both EU and US motors generate 55NM of torque. Due to EU road regulations, the motor we distribute to the EU is artificially limited to 250W, or 25km/h. However, SAIGON features a special MOD-Mode for cycling off-road or on private property which will increase the top speed and power.

You can engage MOD-Mode via the MODMO Mobile App (iOS & Android). This allows you to enjoy all 350W (EU) / 500W (US), with a top speed of 40km/h (EU) or 35mph (US).

50dB. It's hard to express how quiet it really is, but we promise you won't think it's (too) loud. 

Yes. Anytime before shipping.

Yes, roughly 1kg.

€200 for the manual shifter or €400 for the Di2 electronic shifter.

Apart from physically locking the bike, we offer a 'lock' feature via our app.

Tap 'lock' and our software will set up a five-metre digital perimeter around your bike. If your bike moves outside the perimeter, we'll send you a notification and you can track the bikes GPS in-app. 

Every bike is fitted with a GPS sensor, so you can always track your bike through the iOS/Android app. 

The wheels can only be removed by using the special nut removal tool (included with every bike).

They were specifically designed so that wrenches or other tools can't open them - and they also look like our logo. 

Shipping is free for our EU and US customers.

In the EU and US, yes they are. In other countries, import duties and taxes may be billed directly to you by the carrier. The amount will depend on your specific country’s import duty laws.

If you're unsure, just ask! 

No, the handlebar button turns on the bike.

Features include:

- GPS Tracking

- History of recent trips
- Battery management
- Worldwide leaderboard

- Referral dashboard 
- Battery health diagnostics 

Development is scheduled to be finished in August.

 iOS and Android.

We've carefully selected high-quality components to minimize maintenance.

In addition , the bike is designed for easy self-repair with instructions provided, and we'll ship you parts as needed.

In the rare case you need further assistance, bring your bike to one of our service partners or send it to us.

We offer a five-year warranty for all MODMO manufactured components, such as the frame. The standard manufacturers warranty will apply for all third-party components, usually a one-year warranty.