When you place an order with us, your bike is checked by trained bike technicians in our UK warehouse. We also ensure that you bike will be “good to go” as soon as you’ve got it built out the box. This means that your brakes will arrive with the correct pad alignment, your chain or belt will arrive at the right tension and your tyres will be inflated to the correct pressure and so on.
There will be some final assembly required (handlebars bolted into position, saddle height adjusted, pedals fitted).
This can be done at home but we strongly recommend using a qualified mechanic to build and do the final testing.
Once your bike has been built it will be shipped to you using one of our quality couriers.
- Northern Ireland and Republic of Ireland are next day
- UK 2-3 days, White Glove service
- EU 5-7 working days
- International bike orders usually take 7-10 days with FedEx or DHL
When your order is dispatched you’ll receive an email from Modmo & the courier with an estimated delivery date and tracking information.
Costs of shipping are shown at checkout before any payment is taken.
As Modmo is based in Northern Ireland, customers in the UK and EU will not have any additional import taxes or duties to pay.
For international customers, prices are tax free but where applicable import duties or taxes may be applicable. These will be responsibility of the customer.
Accessories and Components
We aim to dispatch all accessory orders within 1-2 working days on a fully tracked service for your peace of mind and easy updates.
Depending on the item(s) ordered and shipping address the courier may vary between FedEx, DHL and Royal Mail.
Shipping & Import Tax
We aim to ship anywhere, but can't ship everywhere!
If your country isn’t shown on the shipping list drop us an email email@example.com and we’ll see what can be done.
For UK and European customers, displayed price at checkout include all taxes and shipping. The price you pay is final price!
HOW MUCH ARE SHIPPING THE SHIPPING COSTS?
Shipping fees depend on destination address.
At checkout, shipping costs will be calculated once you enter full delivery address.
We’ve worked hard to deliver top quality delivery at value packed price.
ARE ALL IMPORT DUTIES AND TAXES INCLUDED?
As Modmo is based in Northern Ireland we ship to all UK and EU regions duty free. The price you pay at checkout is final cost.
International customer enjoy tax free prices on their Modmo eBikes. Any import duty or tax will depend on the final destination and will be responsibility of the customer. Modmo will provide all documents and information required.