Jul 23, 2020

Weekly Update: July 22th

Hey guys,

We are back with another weekly update. Given that most of the Saigon is under production and we aren’t making significant changes on a weekly basis, we will start updating you guys on some of the finer parts of our production process and more of a behind-the-scenes look of what we’re working on here at MODMO. So, let’s go ahead and begin our Weekly Update…

Modmo Design

One of my favorite parts of working with MODMO, is the daily design and innovation that takes place in nearly all phases of our Production. A great example of this being, our engineers are currently designing our very own Optical Lens for our Front Light, to ensure optimal brightness and directionality. More to come on all of this as we start bringing you guys behind the scenes soon.

SAIGON Front Light

Regarding the Front Light, please note the Front Light you’ve seen in some recent content we’ve published is not our final product. This is simply a prototype which is still under development and rest assured the final product with will be seamless and clean like all of our components on the Saigon. We’ll continue updating you as this progresses toward our final prototype.

Fine-Tuning the SAIGON

Another point of focus right now, is on our Electrical Systems, writing the code for our Lighting as well as the Charging Animation, and optimizing our Battery and Motor Performance. While this isn’t the most glamorous parts of our production to put on camera, it is absolutely essential in producing the Saigon exactly how we envision it for you!

Ok guys, if any of you missed it, we published a video with Jack providing a full walkthrough of the latest Saigon prototype, in addition to our 1st video with the Saigon in action… which you can find on our Website, Facebook, and Youtube. We will keep doing our best to provide more content for you all as things progress. Thanks so much for all your support, patience, and feedback thus far guys, please don’t hesitate to keep it coming.

Until next week, take great care!

In Deutsch:

Hallo Leute,

Wir sind zurück mit einem weiteren wöchentlichen Update. Da der größte Teil des Saigons in Produktion ist und wir keine signifikanten Änderungen auf wöchentlicher Basis vornehmen, werden wir damit beginnen, euch über einige Teile unseres Produktionsprozesses detailierter auf dem Laufenden zu halten. Werft einen Blick hinter die Kulissen, und erfahrt an was wir hier bei MODMO arbeiten. Also lasst uns loslegen und mit unserem wöchentlichen Update beginnen...

MODMO Design

Einer meiner Lieblingsbereiche bei der Arbeit mit MODMO ist das tägliche Design und die Innovation, die in fast allen Phasen unserer Produktion stattfindet. Ein großartiges Beispiel dafür ist, dass unsere Ingenieure derzeit dabei sind unsere eigene optische Linse für unser Frontlicht zu entwerfen, um eine optimale Helligkeit und Bündelung zu gewährleisten. Mehr zu all dem kommt noch, wenn ihr bald einen Blick hinter die Kulissen werfen könnt.

Saigon Frontlicht

Bitte beachtet, dass das Frontlicht, das ihr eventuell bereits gesehen habt, nicht unser Endprodukt ist. Dies ist nur ein Prototyp, der sich noch in der Entwicklung befindet und ihr könnt euch sicher sein, dass das Endprodukt nahtlos und sauber, wie alle unsere Komponenten, sein wird. Wir werden euch weiterhin auf dem Laufenden halten, wenn der Prozess weiter voran geschritten ist

Fine-Tuning des SAIGON

Ein weiterer Schwerpunkt liegt im Moment auf unseren elektrischen Systemen, dem Schreiben des Codes für unsere Beleuchtung und der Auflade-Animation sowie der Optimierung unserer Batterie- und Motorleistung. Auch wenn dies nicht der glamouröseste Teil unserer Produktion ist, den wir vor die Kamera bringen, so ist er doch absolut notwendig, um das Saigon genauso zu produzieren, wie wir es uns für euch vorstellen!

Falls es jemand von euch verpasst hat, wir haben ein Video mit Jack veröffentlicht. Dort seht ihr einen kompletten Überblick des neuesten Saigon-Prototypen. Außerdem gibt es das erste Video, wo ihr das Saigon in Aktion sehen könnt.

Alle Videos könnt ihr auf unserer Website, Facebook und YouTube finden.
Wir werden weiterhin unser Bestes tun, um im Laufe der Zeit mehr Inhalte für euch alle bereitzustellen. Vielen Dank für all eure Unterstützung, Geduld und euer Feedback bis jetzt. Bis nächste Woche, passt gut auf euch auf!

I have finally received my Modmo Saigon S and following a couple of initial rides I can say that I’m highly impressed so far. Highly recommended.

Amazing

What a bike, great specs and well made.Huge bargain with all the extras.

Great E-Bike, Disappointing Customer Experience

I purchased this e-bike after extensive research, and in terms of performance, it truly delivers. The bike is fantastic—smooth riding, battery life, and excellent motor power. For daily commuting or leisure rides, this e-bike checks all the boxes.
Unfortunately, my experience with the company has been far less positive. From the moment I asked for a spare battery, the customer service fell short. They did not respond to my emails, leaving me feeling ignored and unsupported. Shame MODMO team.
Overall, I love the e-bike but can't fully recommend the company due to their lack of support.

My bike has arrived and I am pleased with it although there is no key for the battery and it does not appear to be removable which isn't what I expected and is a security concern. I have stuck black insulation tape across the headlight to prevent glare into my eyes whilst riding. Have emailed to register warranty and enquire about accessories but still waiting for a response....

My second Modmo

I've had the Saigon for 18 months, and have not been disappointed. There have been a few niggles. The first was the battery was dropping in the frame which meant it wouldn't charge or would sometimes not power on. This was fixed with some simple packing between the battery and the battery cap to keep it in position. The second is chain tensioning - with no horizontal dropouts it's impssible to deal with chain stretch and get the ideal tension. An external chain tensioner solved this, and with a new chain and a 16T rear sprocket, it has been an excellent commuter, easily covering 45miles round trip. The mudguard fastenings at the fork crown and seat stay bridge are made of cheese, so I binned the mudgaurds pretty quickly.
I've upgraded now to the Saigon+, or at least the 2024 edition. The frame engineering is significantly better - the ugly welds have gone and the finish is much better. It's heavier, but I do like the Gates drivebelt and does overcome tensioning issues, in fact, eliminates chain maintenance altogether. The Enviolo gearing is an interesting concept - especially for a single-speed rider like myself. Still haven't made my mind up on it yet, but will persevere.
The user manuals need some work. They haven't been updated for all the Saigon and Saigon+ features, so don't have 100% coverage and you have to find a few things out for yourself.
However - Modmo produce solid and reliable commuters, and well worth the money, once you apply one of the many discounts that they make available.